I have tools and frameworks implemented into day to day processes. Our sales process is more systemised and streamlined and we’re presenting proposals with both a higher success rate and higher dollar values that we were previously. We’re helping clients solve more probelems that their experiencing and we’re getting paid for it now too. Overall I’m more confident with my ability to discover client’s needs, present solutions and close a sale. I’m no longer frustrated if an objection comes up as I know how to get past any objections.